I have acne. How can I make my skin healthier and smoother?

First, it might be good to understand more about acne. Acne is a skin disease that involves the oil glands of the skin and can affect people of all races and ages all over the body. However it most commonly

Posted in

Who at Child Helpline Cambodia knows what I’ve talked about?

Your contact with us is confidential within Child Helpline Cambodia. We will always keep notes about what you have told us including the name that you give us, the problem you’re experiencing, any decisions you make and actions we take

Posted in

What happens when I ask a phone counsellor a question at www.childhelpline.org.kh?

You can ask a question here on the Child Helpline Cambodia website if you have an email address. A counselor will try to reply within one to three days as we sometimes need time to research and prepare the information. If you

Posted in

Will my call to Child Helpline Cambodia appear in my mobile phone’s call register / dialed number history?

Yes, Child Helpline Cambodia’s phone number – 1280 – will appear in your list of dialled numbers. If you don’t want people to see the number in your list of dialled calls, you should delete it and your mobile phone

Posted in

Do you see my phone number if I call?

No, we don’t know your phone number unless you choose to tell it to us. We receive your calls on a special phone, not a mobile phone, and the caller phone numbers are not displayed. The Child Helpline Cambodia phone

Posted in

What happens if I want Child Helpline Cambodia to tell someone about what’s happening to me?

If you want someone else to know about what is happening to you, you can talk to your Child Helpline Cambodia phone counselor about what to do next and who else to talk to. We would need to know some

Posted in

Do I have to tell you my name?

You can tell Child Helpline Cambodia as much or as little as you want to. The phone counselor will ask you if you want to give a first name, but it’s up to you if you want to do this.

Posted in

Is Child Helpline Cambodia confidential?

We always want to keep calls to Child Helpline Cambodia confidential within our organisation, but if we are very worried about your safety or the safety of others, we will talk to you about whether other people need to know.

Posted in

What does confidentiality mean?

Confidentiality means not telling anyone else about what you’ve said. It means that you can feel safe talking to us about something that is happening to you, or how you feel about something, knowing that no one else will find

Posted in

Do you record phone calls to Child Helpline Cambodia?

When you phone us, we don’t audio record what you say. Very occasionally, we record calls to help the counselling supervisor check that our phone counselors are giving appropriate information, option and service. In these cases, we would ask your permission

Posted in