Your contact with us is confidential within Child Helpline Cambodia. We will always keep notes about what you have told us including the name that you give us, the problem you’re experiencing, any decisions you make and actions we take on your behalf. These notes are saved on a computer and no one outside of Child Helpline Cambodia can see the information unless the police or the court request it. The reason that we keep notes is so that we can look back at them together if you contact us again. If you call or ask a question online again and speak to a different phone counsellor, these notes will help them understand you better and you won’t need to explain everything again.
Who at Child Helpline Cambodia knows what I’ve talked about?